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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Evan Jones

April 24, 2024

5  out of  5 rating by Evan Jones
"Angela was an amazing and quick help with getting my windshield repaired. Thank you!"
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panquitta lyons

April 19, 2024

5  out of  5 rating by panquitta lyons
"Angela was very professional and nice she helped me understand some things about life insurance policies she walked me through a lot she was very helpful"
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Haley Payne

April 19, 2024

5  out of  5 rating by Haley Payne
"Kayla is great!"
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Meagan Honaker

April 18, 2024

5  out of  5 rating by Meagan Honaker
"Trevor Parker at StateFarm is amazing to work with. He was able to get insurance on my son's 2010 Nissan truck at a decent cost. All the staff at the office have a very good manners and very polite no matter their day they are having. Have a blessed day!"
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steve howard

April 16, 2024

1  out of  5 rating by steve howard
"Completely unorganized! Can’t handle billing. Can’t handle auto pay. I pay my insurance every 6 months. Was accused of making a partial payment. Never made a partial payment in my life."
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Linda Wolfe

April 13, 2024

5  out of  5 rating by Linda Wolfe
"My experience with State Farm agent, 1opJarred Butler and his office staff, was excellent from start to finish. They were professional, courteous, responsive to my needs, great listeners, excellent communicators I cannot praise my interactions high enough to convey the great customer service I received while signing up for my renter's insurance and Auto Insurance. Their prices are fair and reasonable. I saved 33-1/3 percent on both by switching to State Farm. I would recommend State of the Farm Insurance to all without hesitation. Thank you Jarrod, Angela, Kayla, Nicole, Tanesha, Trevor, and Yanet!! Great job!!"
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Jacob Moss

April 12, 2024

5  out of  5 rating by Jacob Moss
"Great rates! Great customer service! Handle my auto and renters insurance with the upmost care around!"
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Michelle Fuqua

April 10, 2024

5  out of  5 rating by Michelle Fuqua
"Kayla has been exceptional in answering all my questions and concerns. Wish I would’ve came to Jarred Butler - State Farm Insurance a lot sooner."
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thomas davenport

April 5, 2024

5  out of  5 rating by thomas davenport
"Nothing but great things to say about the Jarred Butler agency, always right on top taking care of any questions or concerns. I recently had a claim due to a deer strike when the adjuster was dragging their feet 5 star Jennifer Austin was right on top of it, taking care of all my concerns, communicating with the adjuster and speeding things up! 5 star"
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Sandy Elliott

April 3, 2024

5  out of  5 rating by Sandy Elliott
"State farm was great quick getting my quote together and most importantly switching saved me 136.00 month!!!! What more is there to say I recommend them for sure.."
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Judy McGee1960

March 26, 2024

5  out of  5 rating by Judy McGee1960
"They are always there if you have a problem even if its not about insurance ."
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Rosa

March 23, 2024

5  out of  5 rating by Rosa
"Estaba en busca de una aseguranza para mi hijo y para mi y nos recomendaron State Farm, nos comunicamos con ellos y la agente YANET nos dio un excelente servicio nos iso la cotisacion que mas nos convenía, nos explico todo a detalle y siempre que tenemos una duda siempre esta a la hora que la nececitamos, de verdad la recomiendo 100% si necesitas una aseguranza que se ajuste a tu presupuesto no dudes de llamarlos, llama y pregunta por YANET ella te dara un excelete servicio."
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Chris Jaggers

March 15, 2024

5  out of  5 rating by Chris Jaggers
"When you first have an unfortunate accident where a deer hits you 100 yards from work the last thing you want to do is haggle with car insurance well until I met my State Farm crew from Mr butlers office in Etown they have been nothing but amazing with great customer care and on top of every step that is the process of claims I think them for there work and do diligence to give me two options for an unfortunate situation"
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Edgar Garcia

March 14, 2024

5  out of  5 rating by Edgar Garcia
"She was really helpful works very well she gave me options and she speaker Spanish very helpful too"
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WSJ

March 5, 2024

5  out of  5 rating by WSJ
"They gave me a quote for good coverage $100.00 less than Progressive! Small agency within great service! Took less than 10 minutes."
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Gina Dellegrazie

March 4, 2024

5  out of  5 rating by Gina Dellegrazie
"GREAT PRICEING! Everyone is so nice and great! So understanding as well! I love them so much."
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Bryan Beggs

March 4, 2024

5  out of  5 rating by Bryan Beggs
"Friendly agency with great rates and stellar communication. Wish I would have switched to them sooner. Tanesha was great to work with and accurate in the quotes provided."
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Kylie Gill

March 1, 2024

5  out of  5 rating by Kylie Gill
"I recently started my own business and Trevor has helped me tremendously. He is extremely thorough and walked me through all of my coverage options while offering his professional opinion as well. He handles any questions/concerns I have in a very timely manner. Highly recommend!"
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jlewis

March 1, 2024

5  out of  5 rating by jlewis
"I deal with many agents and adjusters in my line of work. It is rare that anyone gets things done as well as Jennifer. She is kind, outgoing, and dedicated. Her assistance with our customer was invaluable and moved a project along for us immediately. I had been waiting for almost a month for answers from another party, and Jennifer stepped in and got things taken care of the SAME DAY!!! Thank you, Jennifer."
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Vickey Coble

February 28, 2024

5  out of  5 rating by Vickey Coble
"I really appreciate JB's State Farm Insurance Agency. They have always been helpful and especially patient with me. As a senior citizen, I occasionally have issues with my drive safe app, as simple to others as it may seem, but they are always kind and pleasant to talk to with any questions that I have.Thanks, you guys!"
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Hunter Rainey

February 28, 2024

5  out of  5 rating by Hunter Rainey
"Great communication! Sidney is always checking up with me on policy changes and clears up any, and all questions I have. Great attitude, very helpful when it comes to picking policies and making sudden changes. Overall I’ve very pleased with Jared and Sidney."
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brooklyn TERRY

February 23, 2024

5  out of  5 rating by brooklyn TERRY
"Tanesha is awesome and always helps me very quick and respectfully!"
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Glenn Helm

February 22, 2024

5  out of  5 rating by Glenn Helm
"Everything went great!"
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Carla Sarver

February 22, 2024

5  out of  5 rating by Carla Sarver
"Very friendly and helpful. Great experience"
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Deborah Goodman

February 20, 2024

5  out of  5 rating by Deborah Goodman
"My daughter and I just moved to Kentucky and compared multiple insurance companies’ rates and services. State Farm was one that was recommended to us by my brother. We reached out to them for quotes on vehicles and home insurance. Communication was top notch from the beginning call to our decision to go with them for our insurance needs. Everything was explained in detail and questions answered as needed. If you want the best coverage, I recommend giving them a call. We really feel we chose the right company for our needs."